İŞL343

School of Economics and Administrative Sciences \ Business Administration

3

6

Compulsory

English

-

Management

This course examines the historical development, objectives, and functions of operations management, as well as its relationships with other departments of the organization. It focuses on topics such as production systems, production strategies, demand forecasting, product design, new product development processes, technology selection and production technologies, process technologies, and technology management. Additionally, the fundamental principles and applications of capacity planning, decision theory, location selection, workplace layout, and quality control systems will be addressed.

1. Stevenson, W. J. 2015. Operations Management, 12. baskı. McGraw Hill.
2. Hanke, J.E. and Wichern, D.W. 2014. Business Forecasting, 9th edition, Pearson.
3. MS Excel

The Operations Management course covers the production/processes and concepts in businesses that create value through products and services. The aim of this course is to focus on the processes businesses use to transform various inputs into products and services. The course deals with the systematic planning, design, and operation of all processes required for product production and service delivery. Additionally, the course aims to examine the core value-adding activities of businesses, such as demand forecasting, product and process design, service delivery, strategic planning, process selection, factory layout, work systems design, factory location selection, quality management, and quality control, in order to enhance their competitive advantages.

1. Understand the position, importance, and relationship of the basic production/operations function within the business and with other functions.
2. Develop a fundamental understanding of the design, integration, and management of the production function in businesses that produce goods and services.
3. Recognize problems related to the production operations function and be able to develop solutions by following technological and methodological advancements.
4. Understand the concepts of productivity and sustainability in production and establish relationships to make improvements.
5. Identify, apply, and develop the most appropriate quantitative techniques for strategic production operations decisions.
6. Understand the concepts of operations management in English and can use the English language in this field.

Week 1: Introduction to Operations Management
Week 2: Competition, Strategy, and Productivity
Week 3: Forecasting Methods
Week 4: Forecasting Methods
Week 5: Forecasting Methods
Week 6: Product and Service Design
Week 7: Strategic Capacity Planning
Week 8: Strategic Capacity Planning
Week 9: Decision Theory
Week 10: Process Selection and Facility Layout
Week 11: Quality Management and Quality Control
Week 12: Quality Management and Quality Control

• Midterm %30
• Final % 40
• Homework and Quiz %30